CYF:66-2105-9819125 - Problemau gyda'r golchdy

Dy sylw: Hi, I'd like to mention that on the whole my experience with accommodation has been really good. However, the launderettes have consistently been awful. They are very often broken down, or simply don't work for unknown reasons. They are open 24/7, but their maintenance department isn't, which means if you encounter an issue doing laundry later in the day you're completely out of luck. I understand that the contracts Circuit has with universities are difficult, but the standard of service they provide is absolutely awful. Again, I'd like to stress that I am happy with the accommodation overall, but the Circuit launderette, and lack of reasonable alternatives has been far and away the most negative aspect of the accommodation for me.

Ein hymateb: 

Diolch yn fawr am eich sylwadau a'ch adborth ynglŷn â Circuit Laundry. Mae'n ddrwg gennym glywed eich bod wedi cael profiad gwael o ddefnyddio'r gwasanaeth.

Os ydych chi'n cael problemau gyda'r golchdy nad yw Circuit yn ymateb iddynt yn eich barn chi, anfonwch e-bost atom llety@aber.ac.uk a byddwn yn codi'r materion hyn yn uniongyrchol gyda Circut Laundry ac yn sicrhau eu bod yn datrys y materion mewn modd amserol.

Byddwn yn rhoi gwybod i Circut am eich pryderon ac yn gweithio gyda nhw i sicrhau eu bod yn darparu'r gwasanaeth gorau i'n myfyrwyr.

Os hoffech chi drafod y materion a godwyd gennych ymhellach, cysylltwch â ni trwy e-bost yn llety@aber.ac.uk