REF:66-2111-7620501 - Fire safety checks

Your comment: We have just received a visit from a Resident Assistant in House 8 around 8:30 in which the RA proceeded to conduct a fire safety check in our rooms without prior warning. We were told we would only be receiving fire safety checks in our communal area. This was an extremely stressful experience for us as none of us were warned beforehand so we could clean our rooms and it felt like an invasion on our safe space. If they are going to come into our rooms then they must tell us beforehand as it creates extreme unnecessary stress.

Our response: 

Thank you for raising your concerns with us regarding fire safety checks conducted by our RA Team. I must apologise as this was due to a communications error. The RA Team are indeed to conduct a visual fire safety inspection within your study bedroom of the detector head, the fire escape route and the window restrictor (as appropriate). Our notification communications have now been updated to more accurately reflect the service that we provide. Apologies for any unnecessary stress this may have caused you.