TUN feedback - Information Services

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Please note: comments and responses may have been edited. Information was correct at time of response but may have been superseded. We publish the comments in the language in which they have been submitted and the University's responses bilingually.

 23/24 Semester 2

  • REF: 66-2402-5886321 - Physical Sciences Library
  • REF: 66-2402-9349209 - Book Drop Off Locations
  • REF: 66-2402-4858709 - Monitor Hubs in Postgraduate Centre

 23/24 Semester 1

  • REF: 66-2311-8943715 - Blackboard Discussions
  • REF: 66-2309-9302420 - Wait Times at Hugh Owen Library
  • REF: 66-2309-3388325 - Physical Sciences Library

 22/23 Semester 2

  • REF: 66-2304-6415422 - Workstation Event Notice
  • REF: 66-2303-9834716 - More Single Sign On
  • REF: 66-2303-5539601 - Hugh Owen Plants
  • REF: 66-2302-8341204 - New Workstations
  • REF: 66-2211-5152128 - Study Room Availability

22/23 Semester 1

  • REF: 66-2211-6986230 - Hugh Owen Library Level E Exit

 21/22 Semester 2

  • REF:66-2205-4146311 - Vending machines in the library
  • REF:66-2205-9723303 - Booking system for study rooms
  • REF:66-2204-5557327 - Digital Aber Card
  • REF:66-2204-3644927 - Plug sockets in the Library
  • REF:66-2204-3644927 - Noise in the Library
  • REF:66-2203-5370930 - Issues with document camera in teaching room
  • REF:66-2203-5044221 - Noise alert text
  • REF:66-2203-7098121 - Study carrels in the Hugh Owen Library

 21/22 Semester 1

  • REF:66-2111-4295922 - Canvas to replace Blackboard
  • REF:66-2111-2713309 - Less bright spaces in the libray
  • REF:66-2110-8793621 - Windows in the Iris de Freitas room
  • REF:66-2110-2399326 - Anti-virus software
  • REF:66-2110-9714329 - Access to the study carrels in the library
  • REF:66-2110-1084731 - Microphones for lecturers

 20/21 Semester 2

  • REF: 66-2102-4615822 - Great service
  • REF:66-2102-7252515 - Books available online
  • REF:66-2102-7875311 - Subtitling videos
  • REF:66-2102-9641302- Online reading materials
  • REF:66-2101-7441529- Receiving irrelevant e-mails

 20/21 Semester 1

  • REF:66-2011-4984711 - Problems connecting to Eduroam
  • REF:66-2011-5639809 - Great IT support
  • REF:66-2011-2032304 - Wi-Fi issues
  • REF:66-2010-7714431 - Returning library books
  • REF:66-2009-9954230 - Borrowing with Click & Collect
  • REF:66-2009-3273130 - Borrowing physical library books
  • REF:66-2009-410729 - Using the library during pandemic

19/20 Semester 2 

  • REF:66-2003-4634612 - Cold study spaces in the Library