REF:66-2011-9682027 - Studying in the SU building

Your comment: because of covid restrictions, i find it really hard to get a space in the library to study, meaning i have to use the su to study as i live in penparcau and cant really leave the uni between lectures. today while i was trying to study, the music in the cafe was excessively loud so i went and politely asked the bar staff to turn it down a bit, their response was to turn it down for a min then turn it back up even louder. during this pandemic, doing uni work and research is hard enough without these kinds of incidents.

Our response:

Our apologies that you experienced this. I have spoken to the manager of the Students’ Union bar and the staff member in question and agreed that any future requests to turn down the music will be responded to.