REF:66-2110-706404 - Access to laundry facilities

Your comment: We need more washing and drying machines for rosser/treflyone as currently there is only 4 of each for 6 blocks and about 400 to 500 people. Last year, one or two machines were constantly not working and with that amount of people the machines that did work were almost always in use. It would be nice to get at least 6 of each machine total, but preferably maybe 8 of each. I feel like this would definitely benefit everyone living in rosser/trefloyne massively.

Our response:

Many thanks for raising your concerns with us regarding the laundry provision for students living in Trefloyne and Rosser. I have spoken with our contact at circuit laundry and have been informed that the Laundry room in Rosser/Trefloyne is under used based on the usage figures. I will provide the link to circuit view below, this allows you to see when a machine is available and also be able to check the most commonly used times of days so that you can plan when to do your washing. Please follow this link to get the information: https://www.circuit.co.uk/circuit-view/laundry-site/?site=6529 

If you do find that when you want to do your laundry there are no machines available in Rosser/Trefloyne – you do also have access to the laundry room in Cwrt Mawr, and you can also check the availability of those machines on the above link. In regard to faults with the machines – we have completed an audit on site to see what machines are out of order and we have chased this with our contact a circuit laundry. If you do find any machines not working, please use the phone in the laundry room to report or fault – or let the accommodation office know via email and we will make sure this is reported to circuit and rectified in a timely manner. If you have any further queries please do not hesitate to contact us by emailing accommodation@aber.ac.uk