REF:66-2010-9839406 - Hand sanitiser dispensers

Your comment: When we were told we could come back to uni, we were told that there would be handsanitiser in the entrance and exit of every block. However, some of the dispensers are broken, like the one in block 17 in Fferm, others are empty and have not been filled in two weeks. I filled out a report a fault form about the dispenser in block 17 over a week ago but it has not been fixed. I understand that this is a difficult and large task to handle but is there anyway improvements could be made? Thank you

Our response:

Many thanks for your Tell us Now submission in respect of the hand sanitiser dispenser in Block 17 Fferm Penglais. Our apologies for any delays that may have occurred in rectifying this fault. Unfortunately we have experiences some issues with one of the sanitiser dispensers purchased for Fferm Penglais, and are working to replace any that are known to have failied. We have checked the block this afternoon and can see that the unit is functioning correctly Should you experience any further issues please could you report via https://www.aber.ac.uk/en/accommodation/current-students/living-residences/fault or for urgent concerns call our 24/7 helpline on 01970 622900