Please complete the following form to escalate a complaint to the ‘Stage 2 Procedure’. This should normally be within 10 University working days of the conclusion of the first Stage.
A response shall normally be issued within 10 University working days.
We welcome complaints in either Welsh or English, and your choice of language will not lead to a delay in receiving a response. Complaints can also be submitted via e-mail to firstname.lastname@example.org or by post to the Vice-Chancellor’s Office, Aberystwyth University, Visualisation Centre, Penglais, Aberystwyth, SY23 3BF. Please remember to include the information requested in the form above where submitting a complaint via e-mail or post.