In Crisis Now?
What is a crisis what is distress?
Everyone experiences events in different ways. Mental distress is a subjective experience and the information on this page will help establish what the best support pathway.
Mental health crisis
Emotional support
Victim of crime
Our flowcharts will help you decide what action to take in a potential crisis.
If anyone has concerns about the safety of themselves or others, then we advise accessing emergency support by using the contacts below prior to contacting our service:
- Your local General Practitioner (GP) - Or out of hours GP – Telephone your GP surgery and you will be redirected
- NHS Direct Wales 0845 46 47 - Calls to 0845 46 47 cost 2p per minute, this will be in addition to the telephone providers access charge.
- NHS 111 Wales - Calls to NHS 111 Wales are free from landlines and mobiles.
- Attend your local Accident and Emergency department (A&E) Bronglais Hospital if in Aberystwyth
- Dial 999
- Samaritans free helpline Tel: 116 123, Welsh Language Line 0300 123 3011 Email jo@samaritans.org. Web samaritans.org
Aberystwyth 24/7 site security also advise if there is an emergency call 999 and then inform site security on 01970 622649 or Mobile 07889 596220 if emergency services are due to attend campus.
It is advisable to contact us once the right emergency support has been accessed so we can then help with any impact this issue has had on your AU life.