Miss Phoebe Crumpton

Date joined RBI and previous employment

Phoebe joined RBI at the end of June 2023. Previously, she worked at Tesco in Aberystwyth and Santander Bank.

Main responsibilities at previous employment

Within Tesco, Phoebe was responsible for quality-checking stock and assisting customers with their shopping. At Santander, she worked on the front desk, helping customers with all their transactions and providing information on how to use all online channels.

Education and work experience

Phoebe was educated in North Wales and then earned a BSc in Mathematics from Aberystwyth University, graduating in 2021. Prior to working in Aberystwyth, most of her job roles have been hospitality or customer service based in retail.

Experience and knowledge

Having worked in many customer-facing roles, Phoebe has become accustomed to dealing with all kinds of people and has learned to adapt to continuously changing situations. Her previous roles have also allowed her to develop strong time management and organisational skills.

Main responsibilities within RBI

As a Reception Assistant, Phoebe is the first point of contact within the RBI office. She provides support to the department across a range of functions, including responding to general enquiries, supporting external visits to our department, events organisation, diary and meeting room management, processing expenses, and maintaining and monitoring office supplies.

Most enjoyable part of working at Aberystwyth University

Phoebe enjoys getting to know all the different people and projects that are involved with RBI, and being able to help with the day-to-day organisation of it all.