Module Information

Module Identifier
DS24110
Module Title
Human Communication
Academic Year
2025/2026
Co-ordinator
Dr Pauline Rafferty
Semester
Distance Learning
Reading List
View example reading list on Aspire
Other Staff
 

Course Delivery

 

Assessment

Assessment Type Assessment length / details Proportion
Semester Assessment Report  40%
Semester Assessment Essay  Essay of between 1,500 - 2,000 words  60%
Supplementary Assessment Essay  Essay of between 1,500 - 2,000 words  60%
Supplementary Assessment Report  40%

Learning Outcomes

At the end of this module you should be able to:

  • describe and explain the process of communication between people;
  • evaluate concepts in query and negotiation skills;
  • explain group communication processes;
  • describe methods of gathering and structuring information;
  • identify key features in effective oral presentations;
  • evaluate written presentations and present effective written communications;

Brief description

We spend about three quarters of our lives communicating but this quantity is no guarantee of quality. For example you may have experienced communications, which resulted in unsatisfactory work conditions, an unhappy marriage or arguments with you children. Indeed, for over 60,000 years men and women have been communicating. Yet we still feel the need, perhaps more than ever, to find ways to improve our communication skills.

In this module you will study the theory behind everyday communications. This includes the study of a simple model of communication, the process we use when we interact with other people, how we work in groups and how we communicate with our clients. Also, in this module you will study skills in communication, such as how to gather and structure information and how to prepare for oral and written presentations.

Aims

This module aims to explain the human communication process and provide you with the skillls for effective communication.

Content

We spend about three quarters of our lives communicating but this quantity is no guarantee of quality. For example you may have experienced communications, which resulted in unsatisfactory work conditions, an unhappy marriage or arguments with you children. Indeed, for over 60,000 years men and women have been communicating. Yet we still feel the need, perhaps more than ever, to find ways to improve our communication skills.

In this module you will study the theory behind everyday communications. This includes the study of a simple model of communication, the process we use when we interact with other people, how we work in groups and how we communicate with our clients. Also, in this module you will study skills in communication, such as how to gather and structure information and how to prepare for oral and written presentations.

Module Skills

Skills Type Skills details
Communication Shared module tasks and discussion forums in VLE
Improving own Learning and Performance Reflection on practice, and individual learning during practical assignment
Information Technology Experience of working with web publishing tools and social media tools
Personal Development and Career planning Reflection on practice, and individual learning during practical assignment
Problem solving Approach to practical assignment and module exercises
Research skills Identification of reading and critical review of literature (and applications)
Subject Specific Skills Application of web publishing and social media tools
Team work Virtual group working on shared tasks

Notes

This module is at CQFW Level 5